Dispatcher/Telecommunicator

The Division of Administration and Finance is committed to providing quality campus services to faculty, staff, students and external constituencies in support of the university’s mission of teaching, research, and public service. Under general supervision of the Law Enforcement Dispatch Supervisor, this position works in a critical office on campus that serves as a hub of all alarms and notification systems that are crucial to the safety of the campus community. This position works independently to provide communications via two-way radios, telephones and computer for the university police, dispatch and telephone operations. It is a crucial position for coordinating internal as well as external communications for two departments and for the campus. This position works alone and is subject to occasional supervisory checks. This position must be able to prioritize, multitask and remain calm in outwardly stressful incidents. This position must maintain an excellent understanding of Department/University policies and procedures. It is accountable for accurate police reports, dispatch logs and police records which are always sensitive and highly confidential in nature. This position plays a key role in the maintenance, creation and dissemination of legally required crime and activity statistics. The position will apply and maintain accurate records of Department grants. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act). Physical Demands: This position is in an office setting that may require sitting for long periods of time and repetitive motion using computers. Working Conditions: This position works designated shifts and may be required to work nights, weekends and holidays based on the shift schedule. The review of applications starts on October 1, 2026. Applications received on or before October 1st are prioritized and review will continue until the position(s) is/are filled. Initial interviews will be conducted virtually, with shortlisted candidates invited to campus. UW-La Crosse does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 608-785-8013. Key Job Responsibilities: Operates police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies Schedules logistics and secures resources for response to emergency incidents for the institution Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations Troubleshoots, triages, and escalates issues according to established policies and procedures Documents incidents accurately and adheres to all applicable policies, rules, and regulations