Public Safety Communications Supervisor
West Allis Police Dept
Agency City
West Allis
,
Agency State
Wisconsin
Reason for Announcement:
Responsibilities:
Supervise the 911 Communications Center and daily operations of dispatchers. Ensure timely and efficient response to calls for service Answer emergency and non-emergency calls for service. Dispatch and track police and fire units. Utilize software, technology, and other resources to assist sworn personnel in identifying and locating people and property. Enter arrest warrants into the Crime Information Bureau (CIB) database. Maintain accuracy and verification of warrant information. Modify, supplement, and cancel warrant entries as needed. Review police and fire call information for quality assurance. Resolve concerns/complaints not requiring Command Staff involvement (approx. 80% of time). Monitor schedules to ensure minimum staffing levels and maintain efficient operations.
Salary:
Benefits:
- Deferred Compensation
- Dental
- Health Insurance
- Life Insurance
- Paid Holidays
- Sick Leave
- Vacation
- Wisconsin Retirement Fund
Qualifications:
- Ability to handle several tasks simultaneously
- Ability to perform essential functions of this position
- Able to work evenings, weekends, and holidays
- Clear and concise speech
- Good physical condition
- Good verbal and written communication skills
- Knowledge and skills in operating computer systems
- No domestic abuse convictions
- No felony convictions
- Previous experience
- React quickly and effectively to stressful situations
- Supervisory/Management Experience
- U.S. citizen
- Vision correctable to 20/20
- Minimum Age:
Minimum Age18
- Ability to keyboard/type words per
minute:
Ability to keyboard/type words per minute35
- Minimum of three (3) years of recent experience in emergency service dispatch operations.
- At least one (1) year of recent supervisory experience, or an equivalent combination of relevant training and experience.
- Associate's degree in Public Safety, Police or Fire Science, Criminal Justice, Information Technology, or a related field; or an equivalent combination of education and experience.
Education Requirements:
Notes:
- Background Check
- Drug Screening
- Medical Examination
- Oral Interviews
- Written Exam
How to Apply:
Contact Information:
11301 W Lincoln Ave
West Allis, WI 53227
United States