Police Department Office Manager

Essential Job Functions: -Manage, coordinate, and oversee the office support services of the Department by setting daily work priorities and establishing standard operating procedures and forms. Coordinates the work, schedule, and training of the crossing guards. -Assists with the hiring, training, and evaluation of other departmental clerical staff. -Provides customer assistance by answering phones or receiving the public, including answering questions, responding to inquiries, receiving payments, and providing copies of reports. Screens and routes incoming calls to appropriate personnel. -Receives, processes, and files law enforcement reports, complaints, and citations of a confidential and sensitive nature. -Acts as custodian of departmental documents and records including fulfilling requests and redaction as legally required. Establishes and maintains centralized filing systems and control records. -Inputs statistical data, prepares and sends reports to outside agencies, and responds to requests for information from outside agencies. -Prepares final dispositions for State records. -Maintains payroll, leave, uniform and expense records, and provides information for and input into the preparation of the departmental budget. -Maintains inventories and orders office supplies and materials. -Oversees the weekly management of building entry/security systems. -Manages and schedules School Crossing Guards. -Provides effective and efficient customer service and promotes and maintains responsive community relations. Knowledge of: -Law enforcement clerical policies and procedures. -Law enforcement terminology. -Applicable state statutes and municipal ordinances. -Current office equipment, procedures, methods, and practices. -Design and maintenance of centralized records systems. -Wisconsin open records laws.