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Dispatcher/Telecommunicator

Door County Emergency Management and Communications

Agency City
Sturgeon Bay
,
Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

Operates emergency communications equipment, which receives and dispatches police, fire and emergency medical calls via telephone and electronic dispatch equipment. Also, operates various on-line data entry terminals. Considerable ability to remain emotionally stable during periods of emergency and stress. Ability to extract information from distraught callers. Also, operates various on-line data entry terminals. The Communications Center is a 24/7/365 operation and staff will be required to work nights/weekends/holidays and mandatory overtime. Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected. Responsible for providing truthful and accurate written and verbal communications.

Lateral Transfer Program Details:

Candidates who have completed the "Fundamentals of Emergency Dispatch" through the technical college will be given priority consideration.

Salary:

Salary Minimum
$27.00
per
Salary Type
Hour
Dependent on Qualifications

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Vacation
  • Wisconsin Retirement Fund
Other Benefits
  • Vision Insurance
Number of Paid Holidays
8

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Ability to possess a firearm
  • Ability to use all standard law enforcement equipment
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No domestic abuse convictions
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Vision correctable to 20/20
  • Minimum Age:
    Minimum Age
    18
  • Ability to keyboard/type words per minute:
    Ability to keyboard/type words per minute
    31
Other Qualifications
  • Completion of Fundamentals of Emergency Dispatch course preferred.
  • Able to obtain certification in CPR within 6 months of hire

Education Requirements:

Education Requirements
High school diploma
60 college credits / Associate's degree
Additional Education Information
60 College Credits PREFERRED but NOT REQUIRED

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
Other Notes
  • Candidates chosen will be required to pass a CritiCall test
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Kayla Jennerjohn
Application Contact Title
Human Resources Assistant
Application Contact Agency
Door County Human Resources
Application Contact Address

421 Nebraska St
Sturgeon Bay, WI 54235
United States

Phone
Application Contact Phone
(920) 746-2305
Email
Application Contact Email
kjennerjohn@co.door.wi.us
Website

Apply By:

Application Deadline

Submit:

Application Requirements
Resume
Agency Application
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