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Retrieve Username

Please provide the following information to verify your identity and retrieve your username:
Please enter as xxxx-xxxx

To retrieve your Credential ID, please go to this link: 

If you are unable to retrieve your Credential ID please see your local administrator or Training & Standards who can also lookup your Credential ID.

Problems retrieving your username?

  • Make sure you enter all information correctly. One incorrect character can cause username retrieval to fail.
  • If entering your middle initial is not working, try leaving middle initial blank. It could be that your account was created without a middle initial.
  • Some of the agency names are very similar. Make sure you are selecting the correct agency name.