Community Service Officer

Immediate Supervisor – On-duty Supervisor Purpose of Position This is a non-sworn uniformed civilian position supporting basic law enforcement operations. Community Service Officers handle minor non-emergency calls such as animal complaints, code and zoning,, traffic control (accident scenes, road hazards, etc), found property, and enforce animal/parking/burning-Ordinances. Community Service Officers assist sworn Police Officers at special events. Community Service Officers are also required to perform first responder duties and provide basic emergency medical service. Duties are performed under general supervision of the on-duty supervisor. The Community Service Officer will also work with Code Enforcement for monitoring and reporting construction and other code enforcement issues to the Village Code Enforcement Department Summary of Position The Community Service Officer shall be appointed by the Chief of Police subject to the approval of the Village Board and shall be directly accountable for his or her actions and performance to the on-duty supervisor. Essential duties and responsibilities:

• Operate, with proficiency, all equipment as related to the Community Service Officer position.

•Enforce parking regulations.

•Complete all paperwork, and documents necessary to the Community Service Officer position, including, but not limited to, citizen contact forms, victim information sheets, juvenile forms, and parking citations.

•Assist Law Enforcement Officers with notification to parents/guardians of juveniles involved in mischief or those taken into custody.

•Conduct building and premise security inspections. •Miscellaneous duties where a sworn police officer is not needed.

•Be able to provide essential first aid and cardiopulmonary resuscitation. Maintain regular, punctual and predictable attendance.

•Read manuals, policies and any other job-related documents relevant to the requirements of the Community Service Officer position.

•Brief supervisors about shift activities.

•Operate office equipment (fax, telephone, computer software, records management system and printer) to send/receive information.

•Assist Code Enforcement with monitoring and enforcing Code Violations as directed

•Other duties as assigned.