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Dispatcher/Telecommunicator

UW - Oshkosh Police Dept

Agency City
Oshkosh
,
Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

The UWOPD Dispatcher position evaluates and acts upon information and knowledge regarding safety, law enforcement and the University in general. This position is responsible for communication via radio, Mobile Data Computer (MDC} terminal, telephone, written correspondence, computer programs, chatting and in-person conversation & customer service. This position coordinates emergency and non-emergency communication between the UW Oshkosh Police Department and other campus departments, law enforcement agencies, fire departments, emergency medical units and other agencies. This position is also responsible for monitoring alarm panels, numerous radio frequencies, and acts as the after-hours emergency contact for the campus community. In addition, the position is responsible for maintaining the computerized police record keeping system, ensuring accuracy in all entries, providing dispatch training to all dispatchers and officers, conducting instruction, and testing for TIME System users, and ensuring security measures are being met with regards to confidential information and record retention. The position functions in several different capacities to include dispatcher, data gathering, and report compilation based on the data gathered, leading and directing student dispatchers, leading dispatch meetings, and several other administrative duties. The dispatcher often works alone in a solitary environment and in a location that has no windows which can be stressful at times. The sounding of an alarm or the ring of a phone can change the situation dramatically and sometimes there are several things happening all at once. Exposure to computer screens on a continual basis can be expected in this role.

Salary:

Salary Minimum
$18.58
per
Salary Type
Hour
Dependent on Qualifications

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
9

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No domestic abuse convictions
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen

Education Requirements:

Education Requirements
High school diploma
Additional Education Information
Associate's degree or higher is preferred

Notes:

Notes
  • Background Check
  • Oral Interviews
  • Residency Required
Other Notes
  • Residency Requirement: Must reside within a 30 minute radius from the Police Department prior to the conclusion of probationary period
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Chance Duenkel
Application Contact Title
Police Sergeant
Application Contact Agency
UW Oshkosh Police Department
Application Contact Address

800 Algoma Blvd
Oshkosh, WI 54901
United States

Phone
Application Contact Phone
(920) 424-1212
Email
Application Contact Email
duenkelc@uwosh.edu

Apply By:

Application Deadline

Submit:

Application Requirements
Resume
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