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Dispatcher/Telecommunicator

Platteville Police Dept

Agency City
Platteville
,
Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Part-Time

Responsibilities:

Position Responsibilities

The City of Platteville Police Department is seeking applicants for a part-time (30hrs/week) Dispatcher (Telecommunicator) to be responsible for coordinating emergent and non-emergent requests for service from police, fire and emergency medical services within the Platteville area. Acceptable applicants will be asked to complete an online typing test and other assessments. Interviews for chosen applicants will be conducted on August 19, 2021. Responsibilities • Answers all police department telephone calls on multi-line telephone system, E-911 lines, and UW-Platteville Police lines, ascertains nature of call, gathers all necessary information to transmit or relay, determines urgency of calls, and coordinates response by appropriate public safety service, other city department, or outside agency. • Answers all radio calls directed to the communications center on various radio frequencies (Police, Sheriff, Fire, EMS, and other city departments), ascertains nature of call, gathers all necessary information to transmit or relay, determines urgency of calls, and coordinates response by appropriate public safety service, other city department, or outside agency. • Provides information to officers in the field by various methods of communication (radio, in person, electronic mail, by phone, or electronic messaging) as needed. • Performs routine clerical and administrative work in receiving the public, providing customer assistance, cashiering, and data processing. • Maintains all written records including but not limited to the radio log, telephone log, call logs, Records Management System database, towing callout list, and parking permission list. • Maintains regular contact with all on-duty city and UW-Platteville police personnel as well as responding personnel from other city services. • Operates various criminal data information systems.

Salary:

Salary Minimum
$18.55
per
Salary Type
Hour
Dependent on Qualifications

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Ability to use all standard law enforcement equipment
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Good verbal and written communication skills
  • No felony convictions
  • Previous experience
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Minimum Age:
    Minimum Age
    18
Other Qualifications
  • High School diploma or GED equivalent

Education Requirements:

Education Requirements
High school diploma
Additional Education Information
Preferred Qualifications
• Work experience in a related field of emergency services dispatching
• Associates degree in a related field
• APCO Certification(s) (Association of Public-Safety Communications Officials)

Notes:

Notes
  • Background Check
  • Drug Screening
  • Oral Interviews
  • Written Exam
Affirmative Action (AA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Chad Wilson
Application Contact Title
Human Resources Specialist
Application Contact Agency
City of Platteville
Application Contact Address

75 N. Bonson St
Platteville, WI 53818
United States

Phone
Application Contact Phone
(608) 348-9741 2225
Email
Application Contact Email
wilsonc@platteville.org
Website
Application Contact Website

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
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