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Dispatcher/Telecommunicator

Monroe Police Dept

Agency City
Monroe
,
Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Establish eligibility list
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

Dispatches Police and Fire for the City of Monroe. Answers all phone lines for the PD, plus 911 for the City of Monroe numbers. Uses computer aided dispatch software, records management software. Enters all department records. Takes complaints by phone, or at counter. Uses radio, computers. First line of contact for the agency. Ability to multi-task. Ability to de-escalate people in stressful situations on phone or in person. Good customer service and public relations skills. Willing to work nights, weekends, holidays, shifts.

Lateral Transfer Program Details:

Applicants with 1 year of LE dispatch experience can start at 1 year rate/vacation level, those with 2 or more years of LE dispatch experience can start at the 2 year rate/vacation level.

Salary:

-
Salary Maximum
$20.91
per
Salary Type
Hour
Dependent on Qualifications

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
Other Benefits
  • 6 days on, 3 days off schedule. Open shift 2nd or 3rd.
Number of Paid Holidays
9

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No felony convictions
  • React quickly and effectively to stressful situations
  • Ability to keyboard/type words per minute:
    Ability to keyboard/type words per minute
    35

Education Requirements:

Education Requirements
High school diploma
Additional Education Information
Will also accept GED.

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
  • Written Exam
Other Notes
  • Must use link URL for application
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Frederick Kelley
Application Contact Title
Chief
Application Contact Agency
Monroe Police Department
Application Contact Address

1811 12th Street
Monroe, WI 53566
United States

Phone
Application Contact Phone
(608) 329-2416
Fax
Application Contact Fax
(608) 329-2434
Email
Application Contact Email
fkelley@pdmonroe.com
Website
Application Contact Website

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
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