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Dispatcher/Telecommunicator

Elm Grove Police Dept

Agency City
Elm Grove
,
Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

Receive requests for emergency and non-emergency services (requests may be in person, via telephone, via radio network or via teletype). Obtain sufficient information to determine the appropriate agency, and if emergency or administrative action needs to be taken. Dispatch and direct emergency personnel, consider call priority, availability and the number and types of personnel needed. Monitor and coordinate departmental and inter-agency activities. Operate, maintain, and validate data in local, state, national, and international computerized criminal justice data bases. Solicit informational responses, coordinate and communicate responses and monitor ongoing activities to upgrade information received by field units as well as to enhance officer safety. Organize, catalog, maintain, and tabulate Departmental files and records. Perform collateral duties and special assignments at the direction or request of Departmental Supervisors. Operate and provide first line maintenance and perform preliminary diagnostics on all telecommunications and office equipment located in the Dispatch Center. Provide on-the-job training for new tele-communicators and other departmental personnel designated for training. Exercise discretion in a manner consistent with Departmental Policy and Procedures. Responsible to and accountable for compliance with Departmental Rules & Regulations, orders, and directives. Access cash register and receive fines and fees, validate checks, and make change as required. Receives and transmits emergency and non-emergency calls.

Salary:

Salary Minimum
$21.56
-
Salary Maximum
$26.97
per
Salary Type
Hour
Dependent on Qualifications
Dependent On Qualifications

Benefits:

Benefits
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
Number of Paid Holidays
10

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good verbal and written communication skills
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Ability to keyboard/type words per minute:
    Ability to keyboard/type words per minute
    40

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Natalie Riley
Application Contact Title
Lieutenant
Application Contact Agency
Village of Elm Grove
Application Contact Address

13600 Juneau Blvd
elm grove, WI 53122
United States

Phone
Application Contact Phone
(262) 786-4141
Email
Application Contact Email
nriley@elmgrovewi.org
Website

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
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